One of the most critical things a project manager must do at the start of any project is to get everyone on the same page about the scope.
Lack of clarity and information can lead to fear, concern, and misdirected focus that takes away from creating the best project possible. That’s why gathering and documenting project requirements is such an important step. This ensures you, your team, and all your stakeholders are clear about what the project is (and isn’t).
Before we dive into the process, let’s lay some groundwork with a few simple definitions.
Project requirements are specific tasks, features, or functions that must be completed for the project to be considered done. While many other subtasks and decisions will happen along the way, these requirements are the must-haves that will make or break the project's outcome.
As the project manager, you’ll work together with key stakeholders to determine what’s required to make the project a success. This list of project requirements will help guide everyone else involved in the project, giving them a clear sense of what needs to be done.
There are different types of project requirements, and what you decide to document will really depend on the project. Here are a few categories you might consider:
Requirements gathering is the process of identifying the tasks, features, or functions that must be complete for a project to achieve its goals and be defined as a success. This process happens right at the initial phase of a project, though requirements might evolve with a project over time.
In a perfect world, the sales team or project sponsor would have the requirements list all buttoned up to hand off to you. But let’s be honest: That will never happen because it’s simply too early in the process to get it done.
It’s up to you as the project manager to pull together a concrete list of requirements to guide the project. (If you have a business analyst on your team, they may also lend a hand.)
While your process may change based on the project size, type, and information on hand, requirements gathering generally includes these basic phases: